Sometimes we use this space to spotlight particularly interesting things our clients are up to. In the spirit of the ongoing ObamaCare/Affordable Care Act debate, R-Health has taken it upon themselves to offer a better primary care model to consumers and employers.
We all know that the U.S. healthcare system is inadequate – costs spiraling out of control, a series of incentives that promote treatment rather than prevention, a generally unwieldy customer experience, and on and on. We have the greatest health care in the world – in terms of innovation and practitioner quality – but it is isn’t structured in a way to promote a healthier population at reasonable costs.
R-Health’s approach is different. They are pioneering Direct Primary Care (DPC), with their first office in the Rittenhouse Square neighborhood of Philadelphia. DPC involves a flat monthly fee for primary care – the physician relationship most essential to ongoing health and wellness.
Because the fee is fixed and predictable, the practice can limit its size to ensure that doctors and patients have real relationships with their doctor. They can guarantee appointment availability, limit wait times (9 minutes or less!) and offer access to doctors via text/phone/email/Skype.
Doctors are not under pressure to triple-book 6-minute appointments, nor conduct all sorts of superfluous tests to ensure reimbursements. They can focus on building relationships and practicing medicine – why most got into the field in the first place.
Those are nice conveniences, but the higher order benefit of the model is that a real doctor-patient relationship leads to happier, healthier people – which brings down overall costs and puts smiles on faces. Small business owners like this because offering a basic health care benefit is now affordable and predictable, allowing them to attract and retain a stronger staff. Large, self-insured businesses also like this because a small opt-in change, that works inside their existing plans, can result in big savings. They say goodbye to unnecessary tests and employees letting their health and productivity deteriorate because visiting their doctor is a hassle.
Whatever one thinks of the Affordable Care Act, its short-term focus is a new structure to make health care coverage more accessible. To deliver the innovation, intimacy, quality, and care that people deserve and our broken system demands, we will need to rely on the private sector – companies like R-Health are leading the way.
For more information on bringing R-Health to your business, visit rhealthconnect.com.